Help Center

FAQ

ORDERS

When will my order be processed?

When will my order arrive?

Why did only part of my order arrive?

I never received my order, what do I do now?

SHIPPING

Do you charge for delivery?

What shipping carriers do you use?

What are the countries that you deliver to?

TRACKING

Is there a tracking number?

Where can I find the tracking information for my order?

How do I track my order?

RETURNS

How do I return an item?

Will shipping be covered for my returns?

What if the item(s) I received are defective/incorrect/damaged?

How long is the returns process?

When will I receive my refund?